How your overall loan is affected by a missed payment

When you miss a payment, it means you have to make it up at some point. during your loan period. Typically, we’ll take your past due payment and add it to the end of your loan, which extends your loan period by one month for each payment you miss. In turn, this will increase what you pay in interest because your loan period is longer.

Try not to make it a habit

If you can help it, try not to make this a habit. While missing one payment, or even two, is understandable and can be fixed pretty easily, if you miss more than that, it’s much harder to get caught up on your debt. Pretty soon, you start to feel like it’s impossible to pay what you owe because the amount is so overwhelming, and you decide to give up. It not only makes you feel bad about yourself, but you also tarnish your good standing with us, which makes it more difficult to get a loan in the future. 

Know that you have options

If you miss a payment or two, the best thing to do is face the problem head on. Don’t put it off. The first thing you should do is call us immediately at (888) 532-7842 so we can work with you to make the proper arrangements. Our operating hours are Monday through Friday, 8 a.m. to 8 p.m. EST and Saturday from 9 a.m. to 3 p.m. EST. 

How to make your late payment 

If you prefer to make your late payment immediately, you have a number of options. 

• Make your payment over the phone
  The easiest way to make your late payment is to call (888) 532-7842 and speak to one of our team members. Our hours of operation are Monday through Friday, 8:00 a.m. to 8:00 p.m. EST, and Saturday from 9:00 a.m. to 3:00 p.m. EST.
• Use our online portal 
  To pay your bill fast, log into your account on our safe and secure online portal and pay your bill using your debit or credit card. While you’re there, you can also check your payoff balance, schedule future payments, review your loan agreement, and so much more. 
• Email us
  Though we send out email reminders about upcoming and late payments, you can always email us to let us know you’re behind. We will be happy to walk you through the payment process. Email us at [email protected].
• Mail it to us
  You can always use send us a check to our mailing address: Leap Credit Operations Dept.
  P.O. Box 19079
  Atlanta, GA 30326
• Make an extra payment
  To ensure you are caught up on all of your payment, you can make an extra Leap Credit payment along with what you already owe, to ensure you don’t miss your next due date. You can do this by paying on our online portal, calling us, or emailing us. Keep in mind that we will never charge you a penalty fee to pay off your loan early, one of the benefits of an online installment loan with monthly payments.. 

How our late fees work

Please know that if you do miss a payment, we’ll have to charge you two payments at that time, along with a late fee determined by your state’s regulations, which can be found in our missed payment policy.

Get rewarded for paying your Leap Credit payments on time

Being financially responsible just makes you feel good. Know what else feels good? Getting rewarded for it. If you’ve forgotten, you’re automatically enrolled in our Leap Credit Rewards Program. Here’s how it works: 

The Leap Credit Rewards Program
Automatically earn points with every successful, on-time payment you make toward paying off your loan. 

• Weekly payments earn 125 points 
• Bi-weekly payments or semi-monthly payments earn 250 points 

When you reach 2,000 points, you’ll receive $50 cash deposited into your bank account. There is no signup required for this program.

For more information about missing a payment on your Leap Credit online installment loan, please check out our Repayment FAQ page.

See…? No need to stress. We’re happy to offer you multiple ways to notify us and make your payment. And we’re proud to offer you incentives to help you stay on top of your loan payments. 

Feel free to reach out to us anytime with questions or concerns about your Leap Credit account. And thanks for being such a great customer!